Serving Washington, Oregon & Idaho

About ASA Northwest

The Automotive Service Association Northwest is an association of automotive service businesses dedicated to improving the automotive service industry and the success of its members. Learn more about us and our code of ethics below.

About ASA Northwest

The Automotive Service Association Northwest is an association of automotive service businesses dedicated to improving the automotive service industry and the success of its members. ASA Northwest advances excellence, professionalism and integrity by providing education and member benefit programs, serving as a resource and advocate on legislative and environmental issues affecting the members, and by promoting a Code of Ethics. ASA Northwest is affiliated nationally with the Automotive Service Association.

ASA Northwest is dedicated to:
• Representing the automotive repair industry in legislative and regulatory matters.
• Enhancing through education of owners, managers, and technicians the professionalism of the automotive repair industry.
• Servicing and maintaining the safe condition of motor vehicles.
• Informing the public of the quality nature of ASA member work, and enhancing the image of the automotive repair industry.
• Developing unity of the automotive repair industry.
• Preserving, protecting, and improving a safe, healthy and clean environment.
• Acting as a spokesperson for the industry.
• Strongly encouraging members to have their technicians certified by the National Institute for Automotive Service Excellence (ASE) and trained by the Inter-Industry Conference on Auto Collision Repair (I-CAR).

ASA Northwest has the following available to members:

Management & Technical Education: 
ATE West
ATE East
Automotive Management Institute(AMI)
Independent Technicians Automotive Committee (iTAC)

Other Programs
Legislative Representation
Networking Opportunities
Money-Saving Products & Services
Scholarships
Mentor Program

Code of Ethics

The owners and managers of automotive service businesses that belong to the Automotive Service Association Northwest (ASA Northwest) agree to adhere to a Code of Ethics. ASA Northwest’s Code of Ethics is the automotive service industry’s standard for professional business practices.

  • To perform high-quality repair service at a fair and just price.
  • To use only proven merchandise of high quality distributed by reputable firms.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each customer.
  • To promote good will between the motorist and members of the association.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
  • To offer the customer a price estimate for work to be performed.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To maintain customer service records for one year or more.
  • To exercise reasonable care for the customer’s property while in our possession.
  • To maintain a system for fair settlement of customer’s complaints.
  • To cooperate with established consumer complaint mediation activities.
  • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
  • To uphold the integrity of all members of the Automotive Service Association.

National ASA

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Automotive Management Institute

ASA Northwest is Dedicated to:

  • Enhancing through education the professionalism of the automotive repair/service businesses.
  • Informing the motoring public of the quality nature of ASA member workmanship.
  • Representing the industry in legislative matters.
  • Acting as a spokesperson for the industry at the national and local level.

History of ASA Northwest

The Automotive Service Association is the largest organization representing the independent automotive repair and service industry.

ASA was formed in 1986 with the consolidation of the industry’s two leading associations in the United States: Automotive Service Council, Inc. (ASC) and, the Independent Automotive Service Association (IASA)

The consolidation unified national membership from the two organizations, each having a history of serving the industry for 45 years.  The IASA originated as the Independent Garageman’s Association of Texas in 1949 with 18 repair shops, and eventually grew into a national organization.

ASC was formed in 1951 as the Independent Garage Owners of American (IGOA), evolving from several state-wide groups throughout the country.  In 1973, IGOA completed a merger with the Auto Body Association of American, which established an  auto body council, and became ASC.

ASA is dedicated to:

  • Enhancing through education the professionalism of the automotive repair/service businesses.
  • Informing the motoring public of the quality nature of ASA member workmanship.
  • Representing the industry in legislative matters.
  • Acting as a spokesperson for the industry at the national and local level.

National ASA headquarters are located in the Dallas/Ft. Worth, Texas area.  The association also maintains an office in Washington D.C. and employs a full time lobbyist in our nation’s capital.

The structure of ASA is divided into three divisions—Mechanical, Transmission and Collision.

Each of these divisions offer an impressive array of benefits to the members.  These include management and technician training seminars, video tapes, technical bulletins, management and technical hot line information, a credit union, Retro Programs, insurance, cellular discounts, laundry savings and many other business services at a savings to the members.

Major events conducted by ASA Northwest are:
The Automotive Training Expo (ATE) held annually.  Over 80 exhibitors  present their equipment, products and services.  Forty management and technical training seminars.

Throughout the year many training seminars are either presented or sponsored by ASA Northwest.  These seminars are scheduled throughout Washington and Oregon covering information that is useful to mechanical, transmission and collision business owners and technicians.

Each year two Management Conference Retreats are scheduled at resort locations in Washington or Oregon.  These retreats offer an excellent opportunity for business owners to break-away from the daily business tasks and enjoy a relaxing weekend with fellow industry members, and their spouses. However, it’s not all fun and games as each retreat offers industry round table discussions and at least one management oriented seminar.

ASA Northwest produces a monthly member e-mail publication, the Dateline.  The Dateline publishes articles of interest to the mechanical, transmission, and collision members.  Topics include general industry news, new products and services, management, environmental and legislative news. The Dateline is the source for information on new regulations that affect the members businesses.

ASA Northwest is involved with educators and students, pointing out the opportunities available in this industry and suggesting specific educational requirements necessary to perform the many and varied job functions required today.

Recognizing that a solid image is essential to attracting employees, ASA Northwest is constantly seeking and supporting ways to improve the image of the industry.  It is paramount however, that we recognize our strengths and contribution to this country and its transportation system, and constantly present a positive image to the media, educators, parents and, most importantly to our present employees if we are to have any chance of success in attracting qualified employees to this industry in future years.